Frequently asked questions
What sizes are available at Kochi’s?
We offer sizes XS to XXL and we also customize. You can find a detailed size guide on each product page to help you select the best fit.
Do you offer international shipping?
We’re not shipping internationally just yet — but it’s coming soon. Our vision is to see Kochi’s girls in every corner of the world, so sit tight — global shipping is coming soon.
Can I return or exchange an item?
To ensure your complete satisfaction with your purchase, we provide swift and hassle free exchanges for sizing adjustments and product changes. Please be aware that we are presently unable to accept returns, but we are diligently working towards implementing this option soon.
To submit an exchange please visit our exchange portal. For more information, kindly refer to our exchange policy.
How long will my order take to arrive?
All orders are dispatched after processing within 1-2 working days after your order has been placed.
Standard shipping PREPAID : 2-3 days to metro cities / 4-8 days to other states
Standard shipping Cash On Delivery : 4-5 days to metro cities / 7-9 days to other states
Express shipping: Next day delivery to metro cities / 1-2 days to other states
PLEASE NOTE: COD orders are only shipped after confirmation via phone call by the customer.
For express shipping, orders placed before 12pm will be dispatched the next day. Orders placed after 12pm will be dispatched the day after.
For next day delivery in Delhi/NCR please WhatsApp us
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.